Frequently asked questions
At J.S. Designs, our design process begins with a free detailed no-obligation consultation where we get to know your preferences, needs, and vision for your dream kitchen. Our expert designers will then create a custom design tailored to your specifications. You’ll have the opportunity to review and provide feedback on the design before finalising the plans.
To get started, simply reach out to us via phone, or simply select ‘book your design consultation‘ on our website, complete the form and a member of the team will be in touch with you asap. There is no consultation fee for this introductory meeting, and it’s an excellent opportunity to explore the possibilities of your future kitchen.
What sets us apart is our dedication to delivering excellence in every aspect of the design and installation process. We combine over 20 years of experience, attention to detail, and passion for creating beautiful kitchens to bring your vision to life. Our focus on personalised service ensures that your kitchen reflects your unique style and lifestyle.
Absolutely! We take pride in crafting bespoke kitchen designs that align with your individual needs, preferences, and style. Our team of skilled designers will work closely with you to understand your requirements and create a kitchen that is as functional as it is stunning.
Of course! You are very welcome to bring along any ideas, inspirations and designs. It helps our team get to know you, your style and what you love and want for your home. Our expert design team will take your ideas and add a little J.S.Designs magic, to create the true space of your dreams – often adding new ideas and details that hopefully exceed your requirements and expectations and elevate the finished look to a dream space you will be proud to show off to your friends and family.
Absolutely. A long-standing and trusted member of the team will pop by your home to take the key measurements, paying special attention to any architectural features that may impact your final design. The measuring process can often be combined with your design consultation. Alternatively, if you have architects plans readily available we are able to work from these. There is no charge for this, and it is a fully complementary part of the J.S. Designs process.
We understand the importance of taking time to consider and review the proposed kitchen design. After our initial consultation and design presentation, we encourage you to take the proposed design home with you to ensure it aligns perfectly with your vision and requirements. To facilitate this, should you wish to take the plans away with you, we kindly request a design deposit, which would be fully credited towards the total deposit when you decide to proceed with ordering the kitchen. Alternatively, we can hold the plans on file for you at our J.S. Designs showroom, and you are welcome to pop by at any time to review. Our goal is to provide you with exceptional service and complete transparency throughout the entire process. The reason behind the design deposit is that as a small company, we have occassionally had clients taking the designs created by our team to be replicated at larger chain kitchen companies. We are of course keen to avoid this, and we appreciate your understanding on this matter.
Our versatile design team can cater to a wide range of kitchen styles, looks and finishes, including modern, traditional, farmhouse, industrial, and many more. Whether you prefer a sleek contemporary look or a timeless feel, we have the expertise to bring your desired style to reality.
We offer an extensive selection of high-quality materials and finishes for cabinets, worktops, and other components. From premium hardwoods to durable engineered surfaces, we source materials that combine beauty and functionality to create lasting, timeless kitchens.
Our designers have over 20 years experience, and are experts at space optimisation and functionality. We carefully analyse your kitchen layout and lifestyle to create an efficient, user-friendly design. With clever storage solutions and strategic layout planning, we ensure every inch of your kitchen is utilised to its fullest potential without compromising on the beauty of the space.
Yes, we provide 3D visualisations to help you envision your new kitchen. This allows you to see every detail and make informed decisions before committing to your new kitchen.
We work with a curated selection of top-tier appliance brands renowned for their quality and performance. However, we also welcome your preferred appliance choices and will integrate them seamlessly into the design.
Our experienced team takes care of every aspect of project management and installation. From coordinating deliveries to liaising with skilled craftsmen, we ensure a smooth and efficient installation process, keeping you updated at every stage.
The timeline can vary based on the complexity of the project and the scope of work. However, we strive to complete each kitchen project efficiently while maintaining the highest standards of craftsmanship. Typically, a full kitchen refurbishment will take 3-4 weeks, however a dry installation will be much faster than this. Please speak to your designer at your appointment and they will be best placed to advise.
Yes, if you wish to have us just supply the kitchen for you, we are happy to arrange that for you.
Yes, we often undertake alterations to existing kitchens from appliance changes to worktop changes. We have a wide variety of appliances and worktops, from granite & quartz to laminate. If you are just wanting to give your kitchen a fresh update, please get in touch and a member of our friendly team will be happy to assist you.
We understand the importance of staying within budget. For full transparency, our kitchens start at the £20k mark. Our team will work closely with you to design a kitchen that meets your needs while respecting your budgetary requirements.
Yes, we stand behind the quality of our products and services, and we pride ourselves on our market-leading aftercare service. We offer warranties and guarantees on our kitchen products, ensuring your peace of mind and satisfaction. Our expert team can tell you more about these once your product is finalised.
Certainly! We have an extensive portfolio of completed kitchen projects that showcase our design expertise and craftsmanship. We’d be delighted to share these examples with you during our consultation & many of these are also available via ‘our projects‘ on our website.
We understand that investing in a kitchen is a significant decision. Unfortunately at this time we are unable to offer flexible financing options or payment plans.
When you are ready to place your order, we ask for a 30% deposit on the kitchen materials. The balance of materials is then due on the start date. The labour is paid directly to the installer in stage payments throughout the installation with the final payment made upon competition.